At Alexa Spa, accessible across North Goa (including Calangute, Candolim, Baga, Anjuna, and Arpora), the privacy and confidentiality of our guests are among our primary priorities. This Privacy Policy document outlines the types of information collected and recorded by Alexa Spa and how we use, safeguard, and process it.
Whether you are contacting our live wellness concierge over phone or WhatsApp, booking a private luxury suite session, or simply browsing our website, we are committed to maintaining the highest standards of data security and user trust.
When you interact with our website or reach out to our concierge team to reserve a therapy slot, we may collect minimal personal information necessary to facilitate a seamless booking:
Contact Information: Full name, phone number, and WhatsApp contact details when you initiate a booking request.
Location Preferences: Your current holiday area or preferred center location (e.g., Calangute, Candolim, Baga, Anjuna, or Arpora).
Service Preferences: Chosen massage treatment types, preferred timing, and individual therapy adjustments requested.
Technical & Usage Data: IP address, browser type, device specifications, operating system, referring URLs, and browsing patterns collected automatically via cookies to optimize website performance.
[ Paragraph ] Alexa Spa strictly uses your personal information for legitimate service delivery and operational improvements. Specifically, we use your data to:
Instantly reserve and confirm your luxury spa slot at our closest sanitized partner venue.
Communicate booking confirmations, venue address navigation maps, and time reminders via phone or WhatsApp.
Personalize your wellness experience by relaying your specific therapy preferences to assigned certified therapists.
Enhance website functionality, analyze user traffic trends, and prevent fraudulent booking activities.
Provide continuous customer care and resolve post-session queries or feedback efficiently.
Your privacy is sacred to us. Alexa Spa does not sell, rent, trade, or share your personal contact information with third-party marketing agencies or unauthorized lead buyers under any circumstances. We only share necessary booking details (such as your confirmed time slot and first name) with our vetted, audited local spa venue partners strictly to facilitate your private session. All partner venues operate under strict confidentiality agreements. Furthermore, we implement robust digital security measures to safeguard your stored data from unauthorized access or disclosure.
Like any standard digital platform, alexaspa.in uses ‘cookies’. These cookies store information including visitors’ preferences and the pages on the website that the visitor accessed or visited. The information is used to optimize the user experience by customizing our web page content based on visitors’ browser type and browsing interactions. You can choose to disable cookies through your individual browser options at any time without restricting your basic access to our service information.
By using our website and submitting booking inquiries, you hereby consent to our Privacy Policy and agree to its terms. As a valued user, you retain the right to:
Request details on what personal data we hold about you.
Ask for immediate correction of any inaccurate information.
Request the complete deletion of your personal contact records from our active messaging databases after your spa appointment is complete.
If you have additional questions or require more information about our Privacy Policy, please do not hesitate to contact us directly:
Brand Network: Alexa Spa (alexaspa.in)
Primary Service Zone: North Goa (Calangute | Candolim | Baga | Anjuna | Arpora)
Email: support@alexaspa.in
Direct Concierge: +91-XXXXXXXXXX
